Bataung Moeketsi
THABA-Bosiu Risk Solutions (TRS) bagged two Diamond Arrow awards at this year’s PMR Africa awards.
The company received the Best Insurance Brokers and Good Corporate Citizen awards at the awards ceremony held in Maseru. The company has won the best insurance broker category for the past seven years.
TRS was established on 1 April 2006 as an off-shoot of Thebe Risk Services, which at the time ceased operations and transferred all control of its Lesotho interests to local investors.
TRS underwriter- Personal Lines ‘Mamello Kabane told the Lesotho Times that they were happy with this year’s win.
“We feel very privileged especially for the Good Corporate Citizens Award,” Ms Kabane said.
“We are also happy that other corporates feel that we are part of them and we cooperate well with them.”
TRS managing director ‘Matokelo Seturumane told the Lesotho Times that recognition that they have kept their promise to their clients.
“The awards mean we have kept to our promise. We must keep training our staff to ensure that we keep providing our clients with superb coverage and claims handling.
“Our goal is to support our clients’ interest, not only to sell a particular policy on behalf of an insurance company,” Ms Seturumane said.
She said that their role as brokers was “often not understood”.
“We make a critical contribution to the functioning of the insurance market. We operate in an array of markets across the country. In essence we are mostly found in markets in which a customer only occasionally seeks to buy a product or service.
“In more general terms, we enhance the market performance by coordinating market transactions which is often an exceptionally time-consuming activity to consumers,” Ms Seturumane said.
TRS has a vibrant corporate social investment portfolio that goes as far back as 2012 when they embarked onto a ‘coveted white blazer programme’ for outstanding learners.
Through the programme, the company pays schools fees and gives school uniforms to top learners. They also hand out food parcels to disadvantaged students and their families.
The programme has adopted two rural schools in Leribe, Boribeng Primary and High schools.
The PMR Africa awards recognise excellence in companies, institutions and individuals who are evaluated against set attributes by their clients in an annual survey.
PMR Africa awards chief executive officer Johan Hattingh said the awards are meant to recognise excellence across all industry sectors.
“It is our objective to conduct this survey on an annual basis and host a rewards function based on these results,” Mr Hattingh said.
