DHL promises revolution in delivery with new service

MASERU — DHL Lesotho has introduced pre-noon import deliveries backed by on-time guarantees, the courier company has announced.

This follows a move by DHL Express to further expand its import express services on a worldwide basis.

According to DHL Lesotho, the service is aimed at customers who receive shipments from production facilities or suppliers in different parts of the world as well as those importing time-sensitive goods.

This service will allow customers to select shipments which can be ordered and transported from any country of origin with shipping costs paid in maloti.

“Customers will just pay for the cost of the ordered goods to their supplier(s), give their supplier their international account number or contact DHL to collect from their suppliers,” the company said.

The benefits of this service include no hidden costs, predetermined rates, transit times and one invoice for all imports DHL has said.

DHL Lesotho country managing director Jabulani Rakatsinzwa said the company was committed to delivering superior service to the customer at every delivery point.

“We differentiate our service by making it unique through excellent customer service, reliable transit times and being innovative all the time,” Rakatsinzwa said.

“At DHL we always strive to enhance the business of our customers by offering the highest quality express and logistics solutions based on strong local expertise combined with the most extensive global network experience,” he added.

The company said the service will allow for some savings on warehousing and storage costs for people importing into the country as the service facilitates for “just in time” delivery.

DHL Lesotho says the service will make it easier for importers to plan and budget costs accordingly as the cost of shipment is predetermined and published in the tariff and allows customers to know the time of delivery for their shipments.

“It allows third-party billing where a customer can request DHL to pick something from a different country and deliver it in another country without passing through Lesotho but the charges will be paid in maloti,” the company said.

DHL was the first company to run its air express business in 1969 and has been leading in that sector since it introduced that service.

The company has a global network comprising 220 countries and territories with about 300 000 employees all over the world.

DHL offers air and ocean freight, road and rail transportation, contract logistics and international mail services throughout the world.

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